Signer 2 Cannot Start Signing: How to Switch Signers

In a RON meeting, if Signer 2 cannot start the signing process, it means the Signer needs to manually advance the meeting to the next Signer.

🛑 The Problem

Signer 2 cannot interact with the document, even if Signer 1 has already signed.

✅ The Solution (Signer Action Required)

The Signer(s) must activate Signer 2 after Signer 1 is finished.

Follow these steps immediately to activate the next Signer:

1. Locate the Signer List: The Signer(s) should look on the left side of their screen to see their Names.
   • Signer 1's name will be highlighted (usually in purple), indicating they are the current active Signer.
2. Click the Next Signer's Name: Click directly on Signer 2's name (or the name of the person who needs to sign next) in the list.
3. Confirm the Switch:
   • The purple highlight should move from Signer 1's name to Signer 2's name.
   • This action signals the system to open the eConsent pop-up for Signer 2 to begin.
4. Signer 2 can now proceed!

Tip: The active signer's name is always the one highlighted in purple on the participant list